Artificial IntArtificial Intelligence (AI) is transforming the way organizations operate, innovate, and compete. But technology alone isn’t enough—success depends on people. To truly harness AI’s potential, organizations must develop an AI-ready workforce: employees who are confident, skilled, and empowered to use AI in their roles.
Here’s how you can begin build a training program that bridges the skills gap and prepares your team for the future.
1. Start by Identifying Skill Gaps
Before designing any training, assess your organization’s current capabilities, ask:
- Do employees have basic digital literacy?
- Are they familiar with data concepts and security practices?
- Do they understand how AI applies to their specific roles?
Use surveys, interviews, and performance data to map out where your team stands. This ensures your program meets employees where they are.
2. Build Structured Learning Pathways
AI training should be progressive and role-based, moving from foundational knowledge to advanced expertise:
- Level 1: Digital Foundations
Teach essential digital skills, data handling, and security basics. - Level 2: AI Awareness
Introduce core AI concepts—machine learning, natural language processing, and ethical considerations—along with real-world use cases. - Level 3: Applied AI Skills
Provide hands-on training with tools like Microsoft Copilot, Power Platform AI Builder, or other AI solutions relevant to your business. - Level 4: Advanced Expertise
For technical roles, offer deep dives into data science, model development, and AI governance.
3. Empower Through Practical Experience
Knowledge is important, but confidence comes from doing. Incorporate:
- Workshops: Interactive sessions where employees experiment with AI tools.
- Hackathons: Solve real business challenges using AI.
- Mentorship Programs: Pair AI champions with learners for guidance and support.
4. Leverage Online Learning and Certifications
Partner with platforms like Microsoft Learn, Coursera, or edX to provide structured courses. Certifications validate skills and motivate employees to keep learning.
5. Foster a Culture of Continuous Learning
AI evolves quickly. Make learning an ongoing process by:
- Hosting AI Lunch & Learns
- Sharing success stories internally
- Encouraging experimentation and knowledge sharing
Final Thoughts
Developing an AI-ready workforce isn’t just about technology—it’s about empowering people to innovate and adapt. Start small, scale thoughtfully, and keep the focus on practical application. When employees feel confident using AI, they become the driving force behind your organization’s transformation.
Craig Jahnke 
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